Northside Physio · Edmonton, AB
Performance Highlights
Before
0 patients
Patient flow
After
Steady weekly
Patient flow
Before
None
Digital presence
After
Visible locally
Digital presence
Before
0
Reviews
After
0
Reviews in 90 days
Northside Physio was a brand-new physiotherapy clinic opened by an experienced practitioner in Edmonton who was excellent at the work — but starting from zero, with no patients, no reviews, and no digital presence.
Steady weekly
Patient flow
Patient flow
Steady weekly
Visible locally
Digital presence
Digital presence
Visible locally
24
Reviews in 90 days
Reviews in 90 days
Like most new businesses, they faced the hardest problem of all — opening to silence.
No history, no reputation built up, and no clear plan for how the first patients would actually find them.
Significant local demand already existed — patients actively searching for physiotherapy in Edmonton — that the clinic had no visibility for.
There was no booking journey in place; even motivated patients had no frictionless path to book.
The clinic had no review or reputation infrastructure to build trust with new patients.
Without a measurement system from day one, there would be no way to know what was working.
01
Launch Strategy
Before a single dollar was spent on ads, we mapped the full patient journey — from the moment someone searches for a physiotherapist nearby to the moment they walk through the door. Everything was built around that path.
02
Local Visibility
We built the local SEO and Google presence that put the clinic at the top of relevant local searches from day one. Patients who were already looking found the clinic immediately.
03
Booking Infrastructure
We built a frictionless online booking experience so a motivated patient could go from finding the clinic to having an appointment in under 60 seconds. No phone tag. No friction.
04
Review and Reputation Engine
We built the system that turned every new patient into a potential review. 24 genuine reviews in 90 days gave the clinic the social proof that makes a new business feel established.
Steady weekly
Patient flow
Visible locally
Digital presence
0
Reviews in 90 days
The clinic launched into a steady weekly flow of patients, built 24 genuine reviews in its first 90 days, and — most importantly — opened with a working, measurable system instead of crossing its fingers.
Clinic launched into a steady weekly patient flow from day one
24 genuine Google reviews in the first 90 days
Top 3 local Google ranking for physiotherapy searches in Edmonton
Online booking live
patients booking in under 60 seconds
Zero to fully operational digital presence in 6 weeks
In Their Words
I was terrified about where my first patients would come from. By the time we opened, that was the one thing I didn't have to worry about.
Founder, Northside Physio
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